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Returns must be postmarked within 30 days of the original order date. All returns must be sent via a traceable source. When we receive your return at our warehouse it will take 1-4 business days to be processed.
Every order ships for FREE! Period. End of story. Need it faster? We have some shipping options so that your order will be delivered in the necessary time frame:
Free Economy shipping will arrive in 1-7 business days.
Ground shipping will arrive in 1-5 business days.
Two-Day shipping is guaranteed to arrive within two business days.
One-Day shipping is guaranteed to arrive in one business day.
Orders are typically processed within 1-2 business days. Orders placed after 1 pm EST, including 2nd Day and Next Day shipments, may not be shipped until the following business day. Most of our inventory is stocked and shipped from our facility in Morgantown, WV. In some instances to serve you better we will drop ship items directly to you from the manufacturer.
All of our packages are shipped via FedEx or the USPS.
Great experience ..... was easy to set up. I purchased the kick stand too, which is definitely necessary with your little one getting in and out. You can assist child into seat, and get on bike and take off- kick stand flips up when you start petaling. My son is 4 1/2 and is 45lbs and 46” tall, he fits great and loves it. The weight and balance takes a little getting used to, but manageable. Would purchase again..