Customer return. Item may be fairly worn but functions properly. Item may arrive with damaged packaging or be repackaged. Signs of wear can include aesthetic issues such as scratches, dents, and worn corners. The item may have identifying markings on it or show other signs of previous use. Item may be missing some parts/accessories. Missing parts/accessories, if any, are clearly defined in the following description. Both insulated mattress cover and the bag cover comes in is slightly dirty from previous purchase, as pictured.